FAQs

ServicePros Cleaning & Restoration

Have a restoration-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How long does it take for services to be provided?

    Our services are provided within two hours, and we offer 24/7 support to ensure you get assistance whenever you need it. If you have a flooded basement and need assistance, contact us today!

  • How long does the service take?

    Service usually takes between one to two days for the mitigation process, but the duration may vary depending on the severity of the issue and the size of the affected area. For local water damage remediation, call ServicePros Cleaning & Restoration today!

  • Do you help with post-clean-up?

    Yes, we handle post-clean-up by hauling away all debris. Additionally, we provide a complimentary maid service to assist with the final touches, ensuring your space is spotless. As one of the top local mold remediation companies in the area, we ensure a good experience from start to finish. Call us today!

  • Do you work with insurance companies?

    Yes, we work with all major insurance companies.


    According to RubyHome, roughly 14,000 Americans are affected by water damage each day. At the first sign of water damage or wet carpet, contact our team for flood damage services. ServicePros Cleaning & Restoration cannot wait to assist you.

Water Damage Restoration FAQs

  • What is included in the water damage restoration process?

    The process of water damage restoration generally includes several key steps: water extraction, drying and dehumidification, cleaning and sanitizing, and the restoration of affected structures. Experts use specialized equipment to ensure that the area is thoroughly dried, thereby preventing additional damage or the potential growth of mold.

  • Will my insurance cover my water damage loss?

    The coverage for your water damage loss depends upon the specifics of your insurance policy and the underlying cause of the damage. Typically, standard homeowners' insurance policies provide coverage for sudden and accidental water damage, such as that resulting from burst pipes. However, they often exclude losses caused by flooding or neglect. To gain a clear understanding of your coverage, it is advisable to consult directly with your insurance provider.

  • What should I do after I find water damage on my property?

    Promptly take measures to stop the water source if possible, such as turning off the water supply. Reach out to a professional water damage restoration service and inform your insurance provider. Additionally, it is advisable to document the damage with photographs to support your claim.

  • What is the best way to get rid of water damage?

    The most effective method for addressing water damage is to hire a professional water damage restoration service. These specialists possess the appropriate tools and expertise to efficiently extract water, thoroughly dry out the affected areas, and restore any damage. Prompt action is crucial to minimize additional harm and mitigate the risk of mold growth.

  • Do I need to hire a water damage restoration company?

    Yes. Hiring a professional water damage restoration company is essential for effectively and efficiently addressing the damage. Relying on DIY methods may leave hidden moisture behind walls or under flooring, which can result in future issues such as mold growth.

Mold Remediation & Health Concerns FAQs

  • How can mold affect my health?

    Mold exposure can impact health in various ways, leading to issues such as allergic reactions, respiratory difficulties, and irritation of the eyes, skin, nose, and throat. Individuals with asthma, allergies, or weakened immune systems are especially susceptible to these effects.

  • How do I know if I need mold remediation?

    To determine if mold remediation is necessary, look for visible mold, detect a musty odor, or assess any recent water damage. Mold can grow within 24 to 48 hours in damp conditions, making it crucial to take prompt action if mold is suspected.

  • What does the mold remediation process involve?

    The mold remediation process generally includes several key steps: conducting a mold assessment, establishing containment of the affected area, implementing air filtration measures, and removing contaminated materials. Following mold removal, professionals usually use specialized cleaning solutions to eliminate any remaining spores and promote proper ventilation, preventing future growth.

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